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It says: 'It is clear that from the beginning the Mc Canns felt there was a lack of clarity and communication on the part of the Portuguese police.
Despite the involvement of British consular staff, they were, by their own accounts, left for long periods without any updates or communication with the investigators.'They state they were taken to the police station on more than one occasion and then left for hours waiting to speak to someone who never materialised.'They describe this situation as inhumane, with no real consideration for their emotional and physical wellbeing.'It was written by the Child Exploitation And Online Protection Centre for the Home Office to establish if it was worth getting Scotland Yard to review the case.
They now openly acknowledge there is a distinct lack of trust between all parties.'Madeleine, who would now be 13, vanished from the family's holiday apartment as her parents dined yards away with friends.
Even before the end of the original Portuguese investigation, Mr and Mrs Mc Cann used money collected by fundraisers to hire private investigators, and continued to use them for the three years before Scotland Yard got involved in 2011.
A child disappeared.'It came as the four men questioned over her disappearance in 2014 and still living in Praia Da Luz were told last week they have no case to answer.We never saw or looked at those people as suspects of the crime.' Today family spokesman Clarence Mitchell said the Mc Canns still believe their daughter is out there.